How DANA And QRIS Data Is Handled
Our Privacy Policy covers details you provide when creating an account, completing phone verification and asking us to check a wallet or payment record. This can include your contact details, login history, device signals, support messages and transaction references linked to DANA, OVO, GoPay, QRIS, bank
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transfer or virtual account activity. We use those details to connect the correct account, identify unusual access, answer a status question and keep an accurate record of a request. We do not treat a payment name alone as your identity; we compare the account step and
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relevant reference before responding. Access and eligibility depend on local law, and the policy applies to services offered where local law permits. If a payment record looks unfamiliar, keep its reference and contact us through the policy support path so we can check the matching account
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details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.